2007 SCORE Client of the Year

Rochester, NY, September 12, 2007

The Rochester chapter of SCORE is pleased to announce that it has presented Jeff and Lynne Willey, owners of Jeff’s Computer Service in Webster, with its annual Client of the Year Award at a luncheon meeting at Oak Hill Country Club on Friday, September 14.

Tony Carlisi, SCORE chair, Frank Reynolds, SCORE Volunteer
Lynne Willey and Jeff Willey

The award is given to the SCORE client that has taken advantage of a range of SCORE’s in-depth counseling and training services and has seen the most substantial improvement in their overall business as a result of the unique mentoring relationship.

“When Jeff and his wife Lynne first came to SCORE, we discovered they had an excellent computer knowledge base and a commitment to providing the highest level of service and user education to their customers.

“Unfortunately neither had much experience actually running a business,” explained Julian Yudelson, Chair of SCORE Rochester’s Marketing Committee. “Over the last year and a half, the SCORE counselors helped him improve many aspects of his business and firmly position his business for long-term success.”

Frank Reynolds, SCORE Volunteer
David Koon, NYS Representative 135th Assembly District
Lynne Willey and Jeff Willey

At 40 years old, Webster native Jeff Willey decided to launch a computer repair business. At first, he operated out of his living room. Within 8 months, the business expanded to his garage. Then a year later, he moved out of his house and opened a shop. The fast growth they experienced meant there was no time for the owners to learn accounting, pricing, competitive analysis and many other critical business management functions. They turned to SCORE for help.

“We were working 16 hours a day and not able to pay our bills,” explained Jeff Willey” “I knew how to fix computers, but I couldn’t earn enough to feed my family. SCORE helped us to understand that our techs were working many more hours than we were charging our customers. The team helped us understand a profit and loss statement, construct a sound business plan and save our business. Not bad for a free service!”

About Jeff’s Computer Service

Jeff’s Computer Service started because Jeff needed to have his computer repaired but he couldn’t find the quality service and expertise he was looking for. Jeff started “playing” with computers in his 40s and taught himself how to repair computers. Then he started helping others with their computer problems and enjoyed it enough to go on to get a degree in Computer Programming and became an A+ Certified Technician. Soon after, Jeff’s Computer Service was born. The company provides computer repairs, 24-hour emergency repair services, upgrades, new and refurbished computer sales and networking services to both residential and business customers. The retail store is located at 1 East Main Street in Webster. Visit www.JeffsComputerService.com

To learn more about Jeff's Computer Service, click here.

About SCORE

Since 1953, the Small Business Administration (SBA) has helped more than 20 million Americans start and intelligently manage their businesses. Sponsored by the SBA, SCORE provides free counseling and low cost seminars and workshops. Each client is matched with a counselor or a team of counselors experienced in the area of the client’s needs.

The Rochester’s SCORE Management Assessment & Review Team (SMART) offers free on-site team counseling to on-going, multi-functional businesses. The team guides business owners through the process of developing a strategic plan; will help establish goals, help you focus on critical issues, develop alternatives, and consider courses of action.

The Rochester chapter of SCORE has over 60 volunteers who are experts in sales, marketing, manufacturing, finance and accounting and much more. SCORE counseling is always confidential and can continue for extended periods of time, if required. The Rochester Chapter of SCORE serves Monroe, Wayne, Ontario, Yates and Livingston counties and the eastern parts of Orleans and Genesee counties.

For more information about SCORE workshops and consulting services, call (585) 263-6473 or visit www.scorerochester.org